What We Have on the Floor
Cascades Casino Chatham is located at 615 Richmond Street in Chatham, Ontario. It is a mid-sized property that opened in August 2019. At launch, the gaming floor featured more than 300 slot machines and approximately 10 to 12 table games according to public sources, with official data reporting 320 slots and 10 tables. Before you set off, we strongly suggest a quick look at chatham.cascadescasino.ca to confirm the current mix.
On the slots side, you will find different denominations and styles: classic three-reel titles, video slots with feature rounds, and a mix of formats in between. Table games follow industry-standard rules, with the layout planned so the floor feels open and easy to navigate rather than crowded. Public listings confirm wheelchair-accessible entry, air conditioning, on-site parking, and washrooms on the property.
| Feature | Detail |
|---|---|
| Slot Machines | More than 300 |
| Table Games | 10 |
| Operating Hours | 10:00 AM - 2:00 AM daily (table games: Mon–Thu 3:00 PM – 2:00 AM, Fri–Sun 12:00 PM – 2:00 AM) |
| Address | 615 Richmond Street, Chatham, ON |
| Phone | +1 226-296-0309 |
The gaming floor operates seven days a week from 10:00 AM to 2:00 AM. That schedule is fairly steady in our industry, but holiday periods or special events can affect the hours, so checking in advance is always the safer approach.
My Club Rewards - How It Actually Works
My Club Rewards is the loyalty program used at our property to turn regular play into ongoing value. Enrollment is complimentary, and you can join in person once you arrive or check chatham.cascadescasino.ca for current registration options. The process is simple and follows the same structure you will see at other regulated casinos in Canada.
To get started:
- Go to chatham.cascadescasino.ca and open the My Club Rewards area.
- Complete the registration form with your personal details and have valid government-issued ID available.
- Once enrolled, you receive a My Club Rewards card that is tied to your player profile.
- Before you begin a session, insert or present the card at your slot machine or table game position.
- Points are tracked based on your recorded play.
- You can review your balance anytime at a kiosk on the floor or by logging into your account online.
- Points can be redeemed for rewards, entries into promotions, or access to select special events.
- The Promotions calendar will highlight bonus point days and member-focused offers, so it is worth checking regularly.
The site presents member offers through its loyalty program. Keeping your email and phone number up to date in your profile helps ensure you actually receive those invitations before they close.
If you are planning a visit, check whether registration is available before your first session so your opening play is recorded from the start.
Getting the Most from Your Membership
One thing worth noting before your first visit: the My Club Rewards card works across the floor, covering both slot machines and table game positions. That means whether you prefer spinning the reels or sitting down at a table, your activity is tied to the same profile. Checking your points balance at a kiosk before you leave is a quick habit that helps you stay on top of any offers that may have triggered during your session.
Promotions and What Is Usually Running
Our promotions calendar changes over time, and specific campaigns rotate. Cash giveaways, prize draws, seasonal contests and occasional signature events move in and out across the calendar. The exact list at any point is published in the Promotions section on the official site, and that is the reference we encourage guests to rely on before visiting. In some cases a My Club Rewards card is required to join in, while other offers are available to any eligible visitor who meets provincial rules.
| Promotion Type | Access Method |
|---|---|
| Cash Giveaways | My Club Rewards membership required |
| Prize Draws | Entry via gaming activity or registration |
| Special Events | Open to eligible visitors; exclusions apply |
| Seasonal Contests | Posted on chatham.cascadescasino.ca |
Guests who have self-excluded or been trespassed from any Ontario gaming location are not permitted to take part in promotions or enter the premises. Responsible gambling information is available on the official site in the responsible gambling section.
During the grand opening in 2019, the property ran multiple cash giveaways and a six-day celebration program. While current offers are different, it gives a general sense of the scale and style we work with for our higher-profile events.
